Cashier & Customer Service Associate
• Al-Amanah Supermarket
Jan 2023 – Dec 2023
Amman, Jordan
- Executed daily checkout transactions utilizing Point of Sale (POS) systems, handling cash and card payments accurately for over 100 customers daily.
- Reconciled end-of-day register balances against automated sales reports, achieving a 100% accuracy rate in daily cash counting.
- Delivered welcoming, professional customer service at entry and checkout points, resolving simple customer queries and directing shoppers efficiently.
- Generated precise sales invoices and digital receipts while adhering strictly to store pricing policies and financial compliance standards.
- Utilized Microsoft Excel to log shift metrics, record payment anomalies, and assist shift supervisors with routine transaction reporting.
- Collaborated with retail team members to maintain clean, organized checkout counters and assist with light shelf restocking during off-peak hours.