Ahmed Mohammed Al-Otaibi

Restaurant Operations & Floor Manager
📍 Riyadh, Saudi Arabia ✉️ [email protected] 📞 +966 50 123 4567
PROFESSIONAL SUMMARY
Results-driven Restaurant Operations & Floor Manager with extensive experience in leading cross-functional teams, inventory management, and driving service excellence. Certified in HACCP standards with a proven track record of optimizing daily operations, enhancing customer satisfaction, and ensuring strict compliance with quality and safety regulations. Adept at staff training, resource allocation, and operational streamlining in high-volume hospitality environments.
WORK EXPERIENCE
Floor & Operations Manager • Najd Restaurants Jan 2021 – Present
Riyadh, Saudi Arabia
  • Orchestrated daily restaurant operations, ensuring seamless service delivery for over 200+ guests daily and boosting overall operational efficiency by 15%.
  • Managed and mentored a team of 15+ front-of-house and back-of-house staff, implementing rigorous training programs that improved service speed and guest satisfaction scores.
  • Optimized inventory management and supply chain workflows, successfully reducing food and operational waste by 12% through meticulous stock auditing and forecasting.
  • Enforced strict quality control standards and HACCP compliance protocols, maintaining 100% health and safety inspection compliance.
EDUCATION
Bachelor of Business Administration • King Saud University 2020
Riyadh, Saudi Arabia
CORE SKILLS & EXPERTISE
Restaurant & Operations Management: Operations Management • Inventory Control • Quality Assurance • Resource Allocation • P&L Management
Food Safety & Compliance: HACCP • Health & Safety Regulations • Food Safety Standards • Quality Control
Leadership & Soft Skills: Staff Training & Development • Team Leadership • Customer Service Excellence • Conflict Resolution
CERTIFICATIONS
HACCP Food Safety Certification - Standard Certifying Body (2021)
LANGUAGES
Arabic (Native) • English (Advanced)