Basel Faouri

* * * (Teller)
Amman, Jordan [email protected] 0798402976
PROFESSIONAL SUMMARY
Results-driven and dynamic * * * (Teller) with proven expertise in leading high-volume hospitality and retail operations. Demonstrated track record in optimizing daily floor workflows, enforcing rigorous health and HACCP quality standards, and managing inventory control to maximize profitability. Highly skilled in cross-functional team leadership, staff training, and delivering exceptional guest experiences in fast-paced commercial environments.
KEY CAREER HIGHLIGHTS
WORK EXPERIENCE
/ / : • / / (2024-2025) 2023 – Present
Amman, Jordan
  • Directed daily shift operations and supervised floor teams to ensure consistent adherence to service speed and quality standards.
  • Streamlined staff task allocation and shift scheduling, reducing customer wait times and turnaround delays by 20%.
  • Maintained tight inventory control, FIFO ingredient rotation, and supplier audits, achieving lower operational waste.
  • Enforced rigorous hygiene, workplace safety, and HACCP compliance standards, maintaining 100% inspection pass rates.
  • Conducted onboarding, structured staff coaching, and conflict resolution, fostering high team retention and morale.
  • 100% .
Operations Specialist • [: ] 2022 – 2023
Amman, Jordan
  • Directed daily shift operations and supervised floor teams to ensure consistent adherence to service speed and quality standards.
  • Streamlined staff task allocation and shift scheduling, reducing customer wait times and turnaround delays by 20%.
  • Maintained tight inventory control, FIFO ingredient rotation, and supplier audits, achieving lower operational waste.
  • Enforced rigorous hygiene, workplace safety, and HACCP compliance standards, maintaining 100% inspection pass rates.
  • Conducted onboarding, structured staff coaching, and conflict resolution, fostering high team retention and morale.
  • 100% .
CORE SKILLS & EXPERTISE
Core Technical & Functional Expertise: Operations Management • Shift & Workflow Optimization • Staff Supervision & Coaching • Floor Operations • Labor Scheduling • Customer Experience (CX)
Tools, Software & Systems: POS Systems (Micros / Toast / Square) • Inventory Management Software • ERP & Cash Handling • Microsoft 365 (Excel / Word) • Digital Reporting Tools
Methodologies & Quality Standards: HACCP Food Safety • FIFO Inventory System • Cost Control & Waste Minimization • ISO 9001 Standards • Occupational Health & Safety
Executive Leadership & Interpersonal Skills: Cross-Functional Leadership • Crisis Management • Conflict Resolution • Strategic Problem Solving • High-Pressure Performance • Effective Communication
EDUCATION
Associate Diploma in Applied Technical Sciences • Amman University College 2026
Amman, Jordan
Accredited & Verified
LANGUAGES
Arabic (Native) • English (Professional Working Proficiency)