Omar Khaled Nasser

Cashier & Customer Service Associate
Amman, Jordan [email protected] +962795551234
PROFESSIONAL SUMMARY
Detail-oriented and dependable Customer Service Associate holding a Diploma in Administration and Tourism. Demonstrates hands-on experience in cash handling, Point of Sale (POS) operation, and customer relations gained through hands-on practical training. Proven track record of achieving 100% till accuracy and perfect attendance while maintaining high standards of service excellence.
KEY CAREER HIGHLIGHTS
WORK EXPERIENCE
Cashier & Customer Service Trainee • Al Barakah Restaurant
Amman, Jordan
  • Executed daily cash register operations, including opening/closing procedures, cash reconciliation, and invoice generation with 100% accuracy.
  • Welcomed and assisted 50+ daily patrons, providing courteous service, resolving basic customer inquiries, and ensuring a welcoming environment.
  • Operated Point of Sale (POS) hardware and invoice printers efficiently to facilitate smooth and prompt payment transactions.
  • Maintained strict adherence to financial handling guidelines, resulting in zero till variances across the entire operational period.
  • Collaborated with floor staff to support dining space organization, seating readiness, and cleanliness during peak operational hours.
  • Received positive supervisor feedback for outstanding work ethic, attention to detail, active teamwork, and high reliability.
CORE SKILLS & EXPERTISE
Core Technical / Functional Expertise: Cash Handling & Reconciliation • Customer Service & Care • Point of Sale (POS) Operations • Billing & Receipt Issuance • Front-Desk Support • Order Processing
Tools, Software & Platforms: POS Terminal Systems • Microsoft Excel (Basic) • Microsoft Word • Thermal Invoice Printers • Electronic Payment Cards
Methodologies, Frameworks & Standards: Register Reconciliation Standards • Quality & Cleanliness Compliance • Service Floor Coordination • Guest Hospitality Protocols
Interpersonal & Operational Competencies: Team Collaboration • Attention to Detail • Punctuality & Reliability • Communication & Tact • Problem Solving
EDUCATION
Diploma in Administration and Tourism • Al Khwarizmi University College
Amman, Jordan
Focus: Customer Service, Hospitality Operations & Administrative Fundamentals
LANGUAGES
Arabic (Native) • English (Elementary / Basic Working Proficiency)