Operations Manager
• Advanced Solutions Company
2020 – Present
Amman, Jordan
- Direct daily operations and end-to-end supply chain functions, accelerating overall workflow turnaround times by 25% while upholding strict quality standards.
- Re-engineered procurement and inventory logistics management, minimizing operating expenses by 18% without sacrificing service delivery speed.
- Formulated data-backed operational strategies and departmental KPIs, boosting staff productivity and alignment across multi-disciplinary teams by 20%.
- Negotiated strategic vendor agreements and logistics contracts, securing a 15% reduction in recurring supply chain overhead.
- Mentored and supervised an operational team of 15+ employees, fostering high engagement and lowering voluntary turnover by 18%.
- Implemented proactive risk management and workflow safety protocols, achieving 100% regulatory compliance across operational pipelines.